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Westward Look Wyndham Grand Resort and Spa

Westward Look Wyndham Grand Resort and Spa

245 East Ina Road
Tucson, AZ US 85704 Map It
Tucson :Tucson Foothills

Reviews

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  • Not impressed

    09/25/2013

    The hotel wasn't as luxurious and high-end as i had expected.  the pool was nice in that it was treated with saline instead of chlorine, but otherwise; amenities ...

    The hotel wasn't as luxurious and high-end as I had expected.  The pool was nice in that it was treated with saline instead of chlorine, but otherwise; amenities and assitance were highly lacking.  Our air conditioner wasn't working and we had to call multiple times to get someone to look at it before we ended up just requesting a room change.  We moved all of our things into a new room (without being offered any assistance) to discover that the bed had down pillows and blankets. We called twice to get the bedding changed and were told both times that housekeeping was on their way and they never showed up.  I ended up pushing all the bedding on the floor and sleeping with the one hypo-allergenic pillow from the closet. The TV stations also had issues freezing and cutting out.  Needless to say, we will not stay here again.

  • Wyndham Grand Resort and Spa, Tucson, AZ

    12/13/2012

    The hotel was beautiful! condo style property, with multiple pools and hot tubs. the rooms have incredible views, the beds are like sleeping on a cloud and the rooms are ...

    The hotel was beautiful! Condo style property, with multiple pools and hot tubs. The rooms have incredible views, the beds are like sleeping on a cloud and the rooms are spacious and clean. The property is quiet, and has nature trails, vegetable and herb gardens and horseback riding. The Staff was courteous, professional and went out of their way to fulfill my requests, such as transportation to Phoenix for myself, husband and son when at the last minute, my Mother couldn't take us. The only down side was the cost of the Thanksgiving Buffet. My 2 year old was charged $40.00 and I know of no 2 year old that could possibly eat $40.00 worth of food. However, the food was very good and the Staff made Thanksgiving a wonderful experience.

  • Thanksgiving 2012

    11/29/2012

    Outstanding! very beautiful, very quiet, and plenty to do just at the resort! they have nature trails on the property, several swimming pools, a wonderful restaurant, etc! the beds felt ...

    Outstanding! Very beautiful, very quiet, and plenty to do just at the Resort! They have nature trails on the property, several swimming pools, a wonderful restaurant, etc! The beds felt like sleeping on a cloud! I will definitely be back!

  • Excellent.

    10/16/2012

    It was very enjoyable. we hope to visit again. landscaping was impressive.

    It was very enjoyable. We hope to visit again. Landscaping was impressive.

  • Great hotel, room not so clean

    08/07/2012

    The hotel itself is getting old but is still impressive. its setting is really nice - very much a 'desert resort.' when we checked in, i was impressed by the lobby ...

    The hotel itself is getting old but is still impressive. Its setting is really nice - very much a 'desert resort.' When we checked in, I was impressed by the lobby and staff. They offered us an upgrade at a very reasonable price and we accepted. However, when we got to the room, we discovered a small pile (8-10) of dead beetles in the middle of the dressing room floor. I was grossed out and couldn't pick them up. Housekeeping came over and cleaned them up. I still didn't want to go barefoot in the room but the rest of the room seemed fairly clean. There were sticky places on the table and the binder that holds all of the hotel info had a few pages stuck together. When I picked up the bathmat before taking a shower, I found a huge black beetle (dead) inside the bathmat. That was almost my undoing. Even now I shudder... I got the distinct impression that they do spray for bugs (which is a good thing) but I think someone really should have checked the room before renting it out. I believe the room hadn't been used in awhile. We ordered room service for breakfast and thought the selection and food were great. A little on the expensive side but still very good.

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