Le Caesar is a convenient, onsite destination for international breakfast, lunch, and dinner fare. Mariko Restaurant offers Japanese cuisine three meals daily. 24-hour room service is available. Bar Chariot is a casual, lively destination for cocktails and conversation.

Guest services include a 24-hour front desk, concierge, ice and vending machines, currency exchange, safe deposit box, shoeshine, complimentary parking, valet parking, wake-up calls, babysitting, luggage hold, a business center, four meeting rooms, a doctor-on-call, complimentary newspaper, multilingual staff, and same-day laundry and dry-cleaning valet. For air transportation, the Sao Paulo International Airport is approximately three miles from the hotel. The hotel provides complimentary transport to and from the airport.

There are 153 rooms on 10 floors. Non-smoking rooms and rooms equipped for the physically challenged are available upon request. Standard amenities include air-conditioning, alarm clock radio, bath amenities, bathrobe, coffeemaker, dataport, desk, direct-dial telephone, hairdryer, individual climate control, iron, ironing board, make-up/ shaving mirror, television, and trouser press.